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Curious Insider

Curious Insider

The Curious Insider is an all access rewards program tailored specially for you to enjoy sparkly rewards. It's free to join and every $1 spent get you closer to your next jewelry treat.

Curious?
Scroll down to find out more.

How it works


Create An Account 
Sign up with your email address


Earn Points 
Every $1 spend earn you 1 point


Get Rewards
Use points to redeem exclusive rewards. Upgrade to Inner Circle Be part of our Inner circle for more benefits


Upgrade to Inner Circle

Spend $2000 with us and enjoy more benefits

How to earn points

Create an account
Shop with us
Refer a friend

+ 20 points
+ 1 point per $1 spent
+ 100 points

Membership Tier + Rewards

*Birthday discount excludes: sale items, bundle sets, permanent jewelry, piercing, bespoke services, and limited edition collaboration products

Frequently Asked Questions

How do I redeem rewards?
• To redeem a reward, simply select the reward you want to redeem at check out, you will be given the options base on your current points and membership status.
• If you wish to reserve the reward for another purchase, you can cancel the redemption and proceed with payment.

Do the points get taken away from my points balance when I redeem a reward?
• Yes, as soon as a reward is redeemed, your balance is adjusted.

Can I redeem more than one reward at a time?
• Even if you have enough points to redeem multiple rewards, you can only use one discount code at a time. This is set up to prevent discount stacking.

How do I become an Inner Circle and what is the validity of my status?
• To be in our Inner Circle, you will need to earn a lifetime total of 2,000 points to enter this tier.
• Please note that claiming points will not impact your lifetime points earned used to upgrade to the Inner Circle.
• Your Inner Circle status is valid for life.

What will happen if I return my order?
• If you return your order or the sale is canceled, the customers' loyalty points will be automatically deducted from your account.

Will I be able to earn and claim points at your physical store?
• Yes! Your purchases will be tagged to the account that you have with us and points will be credited to you.
• Points can also be claimed at any Curious Creatures shop.

How are my points calculated when I make a purchase?
• When you make a purchase in-store or online, every $1 spent will get you 1 point.

Do note in the following scenarios where points will not be given:
• Shipping cost: points are not given.
• Gift card redemption: points are not given for purchase when using a gift card.
• Coupon discounts: points are excluded for applied coupon discount. e.g 10% off $100 = $90. You get 90 points.

If I am an existing customer, how do I start the program?
• If you are an existing customer or previously checked out as a guest, the next time you log in to your account, you will be able to access the program and start earning right away.

How long do my points/discounts expire?
• All points will expire within 365 days after the latest action you have made to earn the points.
• Birthday discount code is only valid for 1 purchase during birthday month

Are there any discount exclusions to using the rewards coupon code and birthday discount?
• Rewards are applicable on all products, excluding sale items, bundle sets, permanent jewelry, piercing, bespoke services, and limited-edition collaborations.
• Inner Circle reward of 10% off always excludes sale items, permanent jewelry, piercing, and bespoke services

Can the Curious Insider / Inner Circle discounts be used with other promotions or discounts?
• No, all discounts cannot be stacked or used in conjunction with another promotion or discount. 
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