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Our Services - Terms & Conditions

1. Permanent Jewelry

  1. A SGD25 deposit is required to confirm each appointment, which will be deducted from the cost of your permanent jewelry (non-refundable if you don't show up, cancel or reschedule* less than 12 hours before your slot).
    *To reschedule less than 12 hours before your slot, please make another booking on the calendar and make payment for another deposit. The total deposit(s) paid will be deducted from the cost of your permanent jewelry during your appointment. Please write in to us at zapped@curiouscreatures.cc once you have booked another appointment due to rescheduling less than 12 hours before your slot.
  2. You are to ensure that you are comfortable with the fit when we measure your wrist/ankle/finger before zapping. Any size adjustments after zapping is chargeable.
  3. The minimum age to get a permanent jewelry is 12. Anyone under 16 must be accompanied by an adult.
  4. The 30-day warranty for permanent jewelry is valid for bracelets and anklets only, for repair in Singapore. We are not able to fix your bracelet or anklet if you reside overseas. The warranty does not cover:
    • Length adjustments after zapping (resizing)
    • If the jewelry is removed intentionally
    • Damage caused by general wear and tear such as, but not limited to, scratches, stretching/bending/distortion of chain and charms.
  5. There is no warranty for permanent rings.
  6. All chains and charms are subjected to availability at the time of each appointment.
  7. We do not sell charms on its own unless welded onto our personalised jewelry chains or permanent jewelry.
  8. We do not provide welding or repair services for non Curious Creatures pieces.
  9. We do not offer refunds or exchanges for this service. All sales are final.
  10. Redemption of Curious Insider birthday discount and reward points is not applicable for this service.
  11. We reserve the rights to reschedule or cancel your appointment (with a refund in deposit) in the event of any unforeseen circumstances that impedes our ability to fulfill a permanent jewelry appointment.

By making an appointment or getting a permanent jewelry with us, you acknowledge that:

  • You agree to the above terms
  • You do not have any medical or other conditions that will impair your ability to participate in the welding procedure necessary to obtain permanent jewelry

2. Piercing

  1. A deposit is required to confirm each appointment, the amount varies depending on the service you have selected:
    - Piercing appointment: SGD50
    - Piercing check up appointment: SGD35
  2. The minimum age to get a piercing is 12. Individuals under 18 are required to be accompanied by a parent or legal guardian during consultation.
  3. The deposit will be deducted from the cost of the service you have selected, where applicable, but non-refundable if you don't show up, cancel or reschedule* less than 12 hours before your slot.
    *To reschedule less than 12 hours before your slot, Please write in to us at zapped@curiouscreatures.cc.
  4. The piercing fees exclude the cost of jewelry.
  5. You are required to sign a waiver, release and consent form prior to getting pierced.
  6. Due to hygiene and safety reasons, strictly only the piercee can be in the studio during the procedure. 
  7. We reserve the rights to cancel your appointment if you are found to be unsuitable to get a piercing for any reasons we deem so.
  8. All piercing jewelry are subjected to availability at the time of each appointment.
  9. Redemption of Curious Insider birthday discount and reward points is not applicable for this service.
  10. We do not offer refunds for this service. All sales are final.
  11. We reserve the rights to reschedule or cancel your appointment (with a refund in deposit) in the event of any unforeseen circumstances that impedes our ability to fulfill a piercing appointment.

By making an appointment, you agree to the above terms. 

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